- Our policy lasts 3 days. If 3 days have passed after the product(s) was delivered to you, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging if we delivered an unused product/item
- Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Products which are not eligible for return or exchange will be mentioned with the same on the product page.
Customer can cancel their order before the product in shipped to the provided address; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 15 days for the refund transfer to be completed.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and we will arrange the pick up of the item to be returned.
- To return your product, you should send us an email on [email protected] and we will arrange the pickup of the product from the address where it was originally delivered
- You will be responsible for paying for shipping costs ( as per applicable charges ) for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.